Hi đđ˝, I am a Germany based experience designer. Passionate about the intersection of people, design & technology.
I â¤ď¸ creating services & spaces where users can achieve their goals & fulfill their purpose.
My focus is on several interrelated &Â overlapping topics.
I worked for national and global organizations on many different levels. During the most recent part of my journey I was the Vice President for Employee Experience & Engagment for DHL Express, before that the Customer Experience Engagment Lead for Deutsche Telekom Europe.
During different design thinking sessions participants frequently ask for my advice about what books to read to acquire more knowledge in the field. Sometimes they are even more specific and ask about books for specific parts of the design thinking process - so this is my beloved selection.
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